Troubleshooting¶

I cannot open /config¶

Check that EvadeGuard is installed in your server and that Discord has loaded the app command. Only the server owner can open the configuration panel. If the command remains unavailable after reopening Discord, try the web dashboard.

My server or its roles and channels do not appear in the dashboard¶

Sign in with the Discord account that owns the server. The dashboard only lists servers that account owns; administrator permissions alone are not enough. EvadeGuard must also be installed in the selected server for its role and channel menus to load.

The dashboard says “Dashboard setup required” or Discord reports a redirect URL error¶

Dashboard sign-in is temporarily unavailable. This does not depend on a setting in your Discord server; try again later.

A role cannot be assigned¶

Make sure the bot has Manage Roles and its highest role is above the verified role. Discord will not let the bot grant a role that it cannot manage.

A verification or log message does not appear¶

Confirm the selected channel is a text channel and EvadeGuard can view it and send messages. To publish or refresh the verification button, use Publish verification embed in /config.

An automatic ban did not complete¶

EvadeGuard needs Ban Members. Its highest role must also be above the member's highest role. If Discord refuses the ban, the verification event may still be recorded in the configured log channel; ask a server moderator to check the permissions and logs.

A member is blocked for a VPN, proxy, or Tor connection¶

EvadeGuard blocks verification when its network check identifies VPN, proxy, Tor, or hosting traffic. This check does not itself ban the member from Discord. If you believe the result is wrong, contact a moderator for your server's verification process.

A verification link has expired or was already used¶

Return to the verification button in your server and request a new link. If the button or embed is stale, the server owner can publish a fresh one from /config.